Customer Service Advisor (Japanese Speaking) Based in Penang

Location: Singapore, Singapore
Job Type: Contract
Specialisation: Human Resources & Business Support
Salary: S$1900 - S$2400 per month
Reference: BBBH6965_1562815153
Contact: Amrith Kiran
Email: email Amrith

Customer Service Advisor (Japanese Speaking) | Based in Penang, Malaysia

A leading global outsourcing company based on Penang (Malaysia) are hiring a Customer Service Advisor to closely work with Japanese-speaking clients therefore you will need to be fluent in spoken and written Japanese.
Your main responsibilities will be,

  • Providing customers' support on calls, emails and other online platforms.
  • Customers' inquiries are on online payment, your response will be based on response script provided during training.
  • Understanding of basic accounting principal would be preferred
  • Manage upset customers positively and professionally, always escalate when necessary
  • Meet all key performance indicators set by the company and client
  • Be flexible with the work schedules
  • Provide effective team support to the superior and team members
  • Adhered to Company's rules and regulations throughout the employment service.


  • Fluent in verbal and written Japanese (with Keigo Level) will be preferred
  • Background in Finance & Accounting will be advantageous
  • At least one year Working experience, BPO or call center will be an added advantage

Benefits and Bonus:

  • Professional work visa will be provided on a yearly renewal basis
  • Salary upto 6,000RM + additional allowance
  • Your passport must be valid for more than 1.6 years
  • One-way flight Japan to Penang upon confirmation
  • First week lodging will be provided
  • Insurance covered
  • Generous annual leaves
  • Monday to Friday with weekend off
  • Rotating Shifts

Please send your resume in WORD format by clicking the apply button below or contact Amrith Kiran on +65 6701 1507 for a confidential discussion. Please note that only short-listed candidates will be contacted. CEI Reg. Number R1982600 (Amrith Kiran).