IT Support Specialist - End-user/Permanent

Location: Singapore, Singapore
Job Type: Permanent
Specialisation: Information Technology
Salary: S$4000 - S$5000 per month
Reference: BBBH7167_1566549157
Contact: Helen Nguyen
Email: email Helen

IT Support Specialist- Permanent

My client is looking for an IT Support Specialist to come in and responsible to provide support for all IT-related issues and provide support for users across APAC region.

Key responsibilities:

  • Provide level 1 & 2 support for end-users including VIP & VVIP.
  • Provide end-user support for IT infrastructure related problems for APAC users.
  • Provide technical support for IT operations including IT infrastructure, hardware, software and network related issues.
  • Installation, configuration, administration and support for servers.
  • Maintain network infrastructure and liaise with vendors for maintenance as and when required.
  • Perform review, evaluate and solution on new system or upgrade on new software if needed.
  • Coordinate with 3rd party vendors to ensure projects delivery and smooth operations.

Key technical requirements:

  • 3+ years of experience in supporting, maintaining and administrating for IT Infrastructure-related areas.
  • Hands-on technical experience on Windows servers/systems, PCs support and corporate mobile devices support.
  • Strong hands-on technical support on network infrastructure including LAN, WAN, wireless, routing, switching, etc.
  • In-depth experience with MS Windows server administration and operation support tasks.
  • Great communication skills to support end-users from different levels.

Please send your resume in WORD format by clicking the apply button below or contact Helen Nguyen on +65 6701 1519 for a confidential discussion. Please note that only short-listed candidates will be contacted. CEI Reg. Number R1660747 (Nguyen Ngoc Thanh Hien).