Point-of-sales (POS) Specialist
A leading organization in Singapore is looking for a Point-of-sales (POS) subject matter expert to join in their innovative and exciting team to work with businesses across South East Asia.
In this role, you will require to:
- Ensure and optimize POS System functions to meet business requirements.
- Maintain the existing POS system application for internal stakeholders.
- Plan, review and revise configurations and customizations of POS system as needed in order to meet evolving needs of the business
- Provide hands-on support and troubleshooting with regards to all aspects of POS system and data integrity for stakeholders and in stores services.
- Monitor end-user usage of systems and track performance and provide support end user requests for reports, KPI's, and dashboards
- Develop and implement policies, procedures and guidelines to ensure data integrity
- Identify, evaluate and recommend other key technologies required to support and improve the business process centered on the POS system platform.
- Develop, test and deploy customizations, custom objects and new functionality based on evolving business needs
- Work directly with POS developer or other Professional Services organization to drive and coordinate larger (more complex) POS projects
Key technical requirements:
- 3+ years of hands on experience in supporting POS system in a large scale environment.
- Hands-on and expert in technical support for POS System, specifically for RetailPRO system.
- Experience in infrastructure support is added advantage.
- Good interpersonal skills to work with internal and external stakeholders across the business.
- Good analytical and problem solving skills to act on issues with urgency.
- Good communications skills to support end-users across different locations.
Please send your resume in WORD format by clicking the apply button below or contact Helen Nguyen on +65 6701 1519 for a confidential discussion. Please note that only short-listed candidates will be contacted. CEI Reg. Number R1660747 (Nguyen Ngoc Thanh Hien).