My client is a world leader in the biotechnology space and now seek an experienced Regional Technical Support Engineer to be based in Singapore
Responsibilities:
- Assume responsibility for instrument installation and maintenance and support instrument warranty/out warranty instrument repair and service
- Responsible for Laboratory automation system implementation in time without compromises on quality
- Engage in knowledge transfer and guidance of the local Service Engineer during the implementation of systems
- Support country Project Managers in all aspects of implementation skills that lead to a successful implementation project
- Proactively report and document project progress and status
- Handover project to Local Customer Service Organization, following a defined hand over protocol
- Fulfil administrative requirements related to the internal Solution Implementation processes
Requirements:
- Degree in Engineering, Science or equivalent
- At least 5 years of experience in laboratory diagnostic products
- Experience with the chemistry, immunology and automation product range
- Excellent customer-facing skills both in a project implementation and project operations situation
- Travel of about 30%
Please send your resume in WORD format by clicking the apply button below or contact Abhik Damani on +65 6701 1527 for a confidential discussion. Please note that only short-listed candidates will be contacted. CEI Reg. Number R1544061 (Abhik Damani).