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Service Desk Officer – Contract

Service Desk Officer – Contract

  • Location

    Singapore, Singapore

  • Sector:

    Information Technology

  • Job type:

    Contract

  • Salary:

    S$2000 - S$3000 per annum

  • Contact:

    Ben Batten

  • Contact email:

    ben.batten@voltasia.com.sg

  • Job ref:

    BBBH6460_1552957903

  • Published:

    2 months ago

  • Expiry date:

    2019-04-18

  • Startdate:

    ASAP

  • Consultant:

    #


A professional IT service company is looking for an energetic candidate to take command of the service desk.

  • Based in Singapore Science Park
  • 6 months Contract, with potential to be permanent
  • Friendly working environment
  • Supportive of Career Growth

The Service Desk Officer will be the primary point of contact to attend and resolve all customer queries. The queries can be in the form of call, email, online or digital platform. You will be given necessary training and support through the initial stage. Although resolving customer query will be your top priority, company policy and procedure must always be adhered.

Officer with a past call-center environment might be helpful, however this is not mandatory as adequate training will be provided. If you can speak in English and in Chinese, it will be advantageous while dealing with customer queries.

You will be entitled to a generous Annual Leave and Medical Leave. You will also be covered under medical insurance.

Please send your resume in WORD format by clicking the apply button below or contact Ben Batten on +65 6701 1511 for a confidential discussion. Please note that only short-listed candidates will be contacted. CEI Reg. Number R1108461 (Batten Benjamin William).