Logistics and Customer Service Supervisor

Location: Singapore
Job Type: Permanent
Specialisation: Procurement & Supply Chain
Salary: S$78000.00 - S$910000 per annum + bonus and benefits
Reference: BBBH7326_1572318710
Contact: Mia Sofie Lyons
Email: email Mia

Our client a global MNC healthcare company have a requirement for an experience Logistics professional with excellent customer service experience to join their team.

Responsibilities include:

  • Manage end to end order processing of shipments for Finish Base and Finish Goods from Singapore plant to other plants in Asia and Europe
  • Manage order processing transaction in SAP
  • Build and own customer service reporting system in regular basis (e.g weekly and monthly), consolidate all customer service KPI to measure order processing effectiveness.
  • Build and conduct regular review on order processing SOP
  • Execute and document Inventory transaction in SAP
  • Global freight management & adhoc rate inquiries
  • Coordinate and arrangement for monthly Business & KPIs review with Freight Forwarder & key stakeholder.
  • Land truck & air shipment management
  • Support Adhoc inbound & outbound shipment clearance management for R&D, Project Team etc.
  • Purchase Order & invoice management in E-BUY
  • Update monthly KPI of freight management for Plant.
  • Ability to lead and initiate a Project for improvement/cost saving.


  • Diploma or Bachelor degree in Logistic, Business Administration, Supply Chain, Engineering or related field preferred.
  • Minimum 4 years experiences with in Supply Chain. Import/Export areas will be preferable.
  • Worked with cross-functional teams in complex and changing environment. Strong interpersonal skill and success in coordinating cross functional teams in person and in remote..
  • Experienced in managing or coordinating with third party logistics providers.
  • Experienced in using SAP or other ERP system

Please send your resume in WORD format by clicking the apply button below or contact Mia Lyons on +65 6701 1521 for a confidential discussion. Please note that only short-listed candidates will be contacted. CEI Reg. Number R1114276 (Mia Sofie Lyons)