Regional Service Engineer, APAC and ANZ (Biotechnology)

Location: Singapore, Singapore
Job Type: Permanent
Specialisation: Engineering & Manufacturing
Salary: S$4500 - S$5500 per month
Reference: BBBH6700_1557888978
Contact: Abhik Damani
Email: email Abhik

My client is a world leader in the biotechnology space and now seek an experienced Regional Service Engineer to be based in Singapore

  1. Regional Coverage (Singapore, Malaysia, Thailand, Indonesia, Vietnam and ANZ)
  2. High End Biotech Equipment
  3. Quick Growth

Responsibilities

  • Assume responsibility for instrument installation and maintenance and support instrument warranty/out warranty instrument repair and service
  • Promote the service agreement / trade-in new unit for out of warranty case
  • Determine corrective actions required to restore systems in an efficient manner
  • Liaise and collaborate with sales team to understand key customer requirements and review all service contracts on a regular basis for sales budgeting
  • Prepare, update, and maintain all logs, equipment performance data and service records
  • Ensure strong relationships with all customer representatives

Requirements:

  • Degree in Engineering, Cell Biology. Electrophysiology will be preferred
  • At least 5 years' experience as a Service Engineer for high end complex biotech equipment
  • Understand service practices and service resource relationships/interaction.
  • Knowledge of electrophysiology will be a big plus
  • Experience with Automatic Robotic Machine or high content screening system will be preferred
  • Prior knowhow in maintaining instruments working with biological samples and assays will be a plus
  • Excellent communication and negotiation skills
  • Travel of about 50%

Please send your resume in WORD format by clicking the apply button below or contact Abhik Damani on +65 6701 1527 for a confidential discussion. Please note that only short-listed candidates will be contacted. CEI Reg. Number R1544061 (Abhik Damani).