Training Manager | Penang, Malaysia

Training Manager | Penang, Malaysia

  • Location

    Malaysia, Malaysia

  • Sector:

    Human Resources & Business Support

  • Job type:


  • Salary:

    S$2500 - S$3500 per month

  • Contact:

    Amrith Kiran

  • Contact email:


  • Job ref:


  • Published:

    about 1 year ago

  • Expiry date:


Based in Penang (Malaysia) is a leading MNC, they are hiring a Training Manager whose responsibilities are to,

  • Manage service providers training and policy teams
  • Manage overall training requirements, ensure sufficient training resources are available to roll out required new hire induction and social media program training.
  • Flag resource constraints timely to allow to align training plans with training resource capacity.
  • Ensure continuous improvement of service providers and social media program training materials and overall curriculum in close collaboration with social media training and outsourcing team
  • Ensure effective knowledge sharing and sign off/approval processes are in place for both Training and Policy between service providers and social media team
  • Attend annual policy summits for social media program
  • Provide thought leadership to training and policy teams re process/curriculum and content improvement opportunities.
  • Define measurement concept for training success to allow to track new hire learning curve

  • 2 years of experience in a training leadership role in an Operations environment, previous min. 3 years of experience in a training delivery role, preferably in an international environment
  • Good knowledge of Quality/Process Improvement techniques
  • High level of energy, drive, enthusiasm, initiative and commitment
  • Excellent communication, consulting, influencing and interpersonal skills.
  • Proven track record of collaborating with cross-functional groups to produce results
  • Passion for ensuring a world class support experience for our community
  • Demonstrated ability to perform well in a rapidly changing environment and across multiple sites/teams

Please send your resume in WORD format by clicking the apply button below or contact Amrith Kiran on +65 6701 1507 for a confidential discussion. Please note that only short-listed candidates will be contacted. CEI Reg. Number R1982600 (Amrith Kiran).